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Placing the voice of older people in Australia at the centre of residential aged care

In response to the recommendations made by the Royal Commission into Aged Care Quality and Safety, the Australian Government introduced a Star Rating system in 2022 to help older Australians, and their families, make more informed and confident decisions about the aged care services they access.

People living in residential aged care homes will have the opportunity to provide vital insights into the quality of the services they receive.


To address any questions you may have about the Residents’ Experience Surveys (RES), we have created resources that can be downloaded for printing or viewed on-screen.